Client Technical Support Agent
16/02/2017 17:59
Λήγει στις: 16/03/2017
Responsibilities :
- Deal directly with clients through phone, email and/or live chat
- Obtain and evaluate all relevant information to handle inquiries correctly
- Respond promptly to customer inquiries, handling and resolving them accordingly
- Record details of all inquiries, comments and complaints
- Direct requests and unresolved issues to the designated person/department
- Communicate precise and correct information at all times
- Be an ambassador for the company and provide high level service through the necessary channels
Qualifications :
- University/ College Degree
- Fluency in English, any additional language will be considered as an advantage
- IT proficient
- Excellent communication and organizational skills
- The successful candidate must be able to work shifts on a 24/5 rotation
Benefits :
- The opportunity to learn and grow alongside a team of individual experts in the field
- The opportunity to work in a fast-paced and demanding environment
- Excellent remuneration package including the 13th salary
Email: careers@nullpointdigital.com